URated business solutions understand that each point of contact between Your Company and Your customers can directly affect the success of Your Business.
We understand that each point of contact between Your Company and Your customers can directly affect the success of Your Business.
No matter where you are, we have service team members who can communicate with your clients in their native tongue. It just makes sense, therefore there are no longer any concerns about the caller's incomprehensibility.
Why should your customer service staff be sleeping when your business is wide awake and running? At URated, customer service is everything. We care deeply about your company and want it to flourish.
You will never have to be concerned about staffing your phone lines or if your clients will be taken care of in the manner you desire. Our team of highly trained customer care agents works together with you to better understand your client’s needs and preferences so that we can customize their customer service experience to meet your expectations.
Our team can make sure that your database is functional and up to date with the most recent information about your clients. We collaborate with you to determine precisely which data in your customer relationship management (CRM) software needs to be updated or added.
Getting the input you require to make critical decisions about your company’s marketing is never a simple task. There always seems to be a wide range of challenges to overcome. The good news is that we have created our own survey system, which will provide the data you require quickly without wasting your time.
Even if you run out of survey questions, you can choose from our library of previously tested questions that have gotten positive feedback so that you can be sure you are receiving the data you need.
Do you want to get started right away? We have agents available to start serving you as soon as you are ready. Need a dedicated phone system or a toll-free number? We can manage all those for you as well.
URated is your one-stop service center.